Contact Us

Please feel free to contact us for any additional information about ContinueCARE Hospital at Medical Center, including questions about referral of patients, our services and care, career opportunities, or any concerns.

Quality of Care Concerns
You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (432) 640-4380. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the the right to file a complaint regarding any quality of care concern or safety issue, directly to CIHQ as follows:

By mail,
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Attention: Executive Director

By phone: (866) 324-5080
By FAX: (805) 934-8588
By email: compliant@cihq.org
In-person by appointment: Contact the Executive Director of CIHQ at (866) 324-5080 for instructions.

ContinueCARE Hospital at Medical Center
Medical Center Hospital – 4th Floor
500 W. 4th Street
Odessa, TX 79761
Hospital Main Number: (432) 640-4380
Hospital Main FAX: (432) 640-4381

ContinueCARE Hospital at Medical Center Human Resources
Medical Center Hospital – 4th Floor
500 W. 4th Street
Odessa, TX 79761
Human Resources: (432) 221-3344
Human Resources FAX: (432) 221- 3384

To contact our Privacy Officer, please call: (432) 221-3531

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