Contact Us

Please feel free to contact us for any additional information about Carolinas ContinueCARE Hospital at University, including questions about referral of patients, our services and care, career opportunities, or any concerns.

Quality of Care Concerns
You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (704) 863-8310. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the the right to file a complaint regarding any quality of care concern or safety issue, directly to CIHQ as follows:

By mail,
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Attention: Executive Director

By phone: (866) 324-5080
By FAX: (805) 934-8588
By email: compliant@cihq.org
In-person by appointment: Contact the Executive Director of CIHQ at (866) 324-5080 for instructions

Carolinas ContinueCARE Hospital at University
8800 N. Tryon St., 4th Floor
Charlotte, NC 28262

Hospital Main Number: (704) 863-8300
Hospital Main FAX: (704) 863-8301

Carolinas ContinueCARE Hospital at University Human Resources
Carolina Medical Center-University
8800 N. Tryon St.
Charlotte, NC 28262

Human Resources Office: (704) 667-8058
Human Resources FAX: (704) 731-8625
Email:dgallagh01@continuecare.net

To contact our Privacy Officer, please call: (704) 667-8066

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