Our mission is to provide high-quality, compassionate care and service to all our patients; treating every patient, visitor, staff member and physician as guests in our home.
Our vision is to be the premier provider of Long Term Acute Care in our region with measurable outcomes in a cost effective manner.
Our Patient and Customer Service Standards
C – Compassion
C – Care
A – Accountable
R – Respect
E – Empathy
The ContinueCARE Difference
Carolinas ContinueCARE Hospital at University is a community-based, not-for-profit organization dedicated to serving the needs of our community by delivering superior services with a collaborative spirit. Our vision and mission are at the heart of everything we do. We understand finances can hinder your ability to receive the care you or your loved ones require. That is why we offer financial assistance to patients who have an economic need and meet the qualifications of our financial assistance policy. If you need financial assistance, we encourage you to complete an application to see if you qualify.
Click here for the Plain Language Summary English or Click here for Spanish
Click here for the Financial Assistance Policy English or Click here for Spanish
Click here for the Financial Application and Instructions English or Click here for Spanish
Click here to view Excluded Services from the Financial Assistance Program
Print, complete and return the forms by fax or mail. You can call 704-863-8310 or write us at 8800 N. Tryon St., Charlotte, NC 28262 to request an application and get answers to any questions.